MTI is dedicated to the support and satisfaction of our customers. If you need
assistance with an MTI product, please utilize one of the following:
EMAIL
To open a support issue, please email the specifics of the problem (ie: the program you’re using, what’s going on in it, etc.) and any other related information to support@meltech.com . A case will be opened for you automatically, and support will contact you asap.
Online Live Support – You can chat live with our support team by clicking the LIVE Chat button on the top of every page.
TOLL-FREE SUPPORT
You may also speak with our support staff directly by dialing (800) 888-1246 during our normal business hours. If you have a support emergency after hours, please call the toll free number, listen to the options, and leave a support message. The on-call specialist will contact you as soon as possible.